Products
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What Really Gets in the Way of Flow: Lessons from Healthcare Turnarounds Around the World
CourseImproving patient flow requires core principles (synchronized priorities, coordinated handoffs, schedules matching demand) and changing workflows. Success is achieved by addressing goals and resistance, not just relying on technology.
$19
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Procedures Clinic à la TOC
CourseDr. Vander Stelt's focus on efficiency and continuous improvement led to a high-performance minor procedures clinic. This included wait times <7 days for >95% of visits, decreased specialty referrals, and improved patient satisfaction.
$19
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Smash the Bottleneck
CourseApplying Theory of Constraints (TOC) to hospital patient flow, a doctor and academic virtually eliminated ambulance diversion, sharply reduced patients leaving without being seen, and lowered length of stay, even during an influenza epidemic.
$19
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Application of Theory of Constraints in Radiology Workflow
CourseDr. Rawson analyzes radiology process bottlenecks (image acquisition, interpretation, guided procedures) and explores how Theory of Constraints (TOC) thinking can inform management strategies for diagnostic imaging.
$19
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Using TOC to Mitigate a Critical ED Physician Staffing Crisis
CourseFacing an emergency physician shortage, Benjamin Newman's team used TOC principles and tools like Critical Chain Project Management to implement a telemedicine program, restoring flow and capacity in urgent care.
$19
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The Power of Theory of Constraints and Change Management in Transforming a Phlebotomy Clinic
CourseThe Enterprise Project Management Office & Boston Children’s Hospital Phlebotomy team reduced patient visit times, with 77% of patients completing visits in 20 min or less, using Lean, Change Management, Theory of Constraints, & one-piece flow.
$19