Products
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Strategy & tactics tree of a local non-profit organization promoting TOC
CourseToC France, a non-profit promoting the TOC body of knowledge, wrote an S&T tree to guide startup activities. The tree helps clarify member thinking, but challenges included member unfamiliarity and preference for quick results.
$19
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Quantifying throughput in public sector organizations
CourseA method for measuring throughput in non-profits uses surveys to quantify customer satisfaction, similar to money in for-profit firms. This enables focused improvement decisions and expands the Theory of Constraints (TOC) knowledge base.
$19
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Applying the TOC thinking processes in a healthcare organization: A case study
CoursePPNM case study presentation by James Holt on system analysis, UDEs, and strategic injections. Focuses on changing the system and goals, necessary conditions (quality, safe environment, financial solvency), and new appointment scheduling.
$19