Products
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Managing (improving) back-office healthcare operations
CourseA hospital's back-office billing faced backlog and errors, risking fraud and lost revenue. Using the five focusing steps (5 FS), a Florida hospital aligned efforts to improve throughput and reimbursement.
$19
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Viable Vision is achievable in healthcare
CourseAdirondack Oral & Maxillofacial Surgery used TOC/Lean/Six Sigma and a transformational S&T tree to turn a break-even practice into a highly profitable one, freeing up capacity for 30-40% pro-bono work.
Free
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Critical chain for inpatient management of patients with diabetes mellitis
CoursePresentation details using Theory of Constraints (TOC) Critical Chain Project Management (CCPM) to design a resource allocation and scheduling system for healthcare, using diabetes as a case example. CCPM maximizes resource utilization.
$19
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Applying the TOC thinking processes in a healthcare organization: A case study
CoursePPNM case study presentation by James Holt on system analysis, UDEs, and strategic injections. Focuses on changing the system and goals, necessary conditions (quality, safe environment, financial solvency), and new appointment scheduling.
$19
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Success through simplicity
CourseGoldratt discussed simplifying systems with TOC templates, applying them in services, healthcare (ED, discharge, scheduling), and education. He also covered the market economy shift (China/India) and his inability to measure individuals.
$19
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Thinking process for medical error reduction: Systematic improvement of hospital management using TOC
CourseA case study on Microsoft's XIT Sustained Engineering team, which was underperforming. Implementing simple changes based on the Theory of Constraints (TOC) led to a 155% productivity gain, reduced lead time, and delighted customers.
$19