About this Presentation
This presentation describes the introduction of TOC into the Japanese government. It compares this situation to Toyota changing manufacturing practice around the world by the Toyota Production System (TPS) to illustrate the importance of TOC changing practices in government. A matrix showing complex versus simple and control versus communication is provided with different tasks and characteristics listed in each of three of the four quadrants. The core problem of construction projects of the government and outside contractors was the lack of responsiveness of the government to take required actions for the project. The government's one-day response (ODR) rule to critical tasks is explained and the benefits provided. A bar graph of the government construction investment and number of workers over time was provided. The government construction investment decreased 41% while the number of related workers decreased 19%. A graph of the change in profit rate of the construction industry was also provided. An evaporating cloud of the situation included A Citizen live happy life B Secure citizen’s safety D Do public works C Secure financial health in government and D’ Stop public works. The ODR rule was the injection to break the cloud; a future reality tree showing the causal relationship of this injection to the desired effects was provided. A pie chart showing the perception of the impact of the one-day response on communications between government and contractors for each group was provided. The contractors thought it was much more positive than the government. A list of the benefits of TOC for the Japanese government was provided. In summary, the government is paperless, is able to apply IT effectively, has collaboration meetings together with government officials, contractors and consultants, utilizes the web to share the construction status update to local responses and has expanded its application of the ODR and ODSC to non-construction projects.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Kiyoshi Okudaira
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.