About this Presentation
TOC practitioners use many types of models, from the Logical Thinking Process to the P-Q Game, and they run into the same types of issued faced by Systems Engineering models. The presentation shows how we can use learning from Systems Engineering to help us improve the value of our TOC models.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Both TOC and Systems Engineering aim to ensure that the pieces work together to achieve the objectives of the whole. The speaker discusses models in both systems engineering and TOC, the concept of emergence, problems about detail, and a direction of a solution.
The speaker emphasizes the importance of using multiple models for different variables, methods, and levels of fidelity, including physical models as well as computational ones.
The speaker highlights the concept of emergence, where the whole is greater than the sum of its parts, and how it can be intentional or unintentional. Emergence is a function of integration and can be seen in various TOC implementations.
Instructor(s)
Steve Holt
Steve Holt is a Boeing Technical Fellow with a primary focus on the socio-technical aspects of Systems Engineering, especially for the development of large scale, complex products. He was one of the leaders of the implementation of Critical Chain Project Management on several airplane programs. He is a practitioner and instructor in Theory of Constraints, Cynefin Framework, and Critical Thinking. He was a past member of the TOCICO Board of Directors and received a TOCICO Lifetime Achievement Award in 2019.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.