About this Presentation
This presentation discussed a 10-step process for successfully implementing a Viable Vision (VV) for healthcare. The steps are: 1. Delimit the boundaries of the system within our span of control but within the context of the larger system. 2. Agree upon the goal of the system. 3. Agree upon performance measurements for the system. 4. Develop a VV for the organization using the RRR (reliability and rapid response) transformational strategy and tactic (S&T) tree. 5. Get an insight into your system and its current performance by using the systems dynamics model. 6. Identify gaps between the VV and current performance. Write these down as un-desirable effects (UDEs). 7. Identify core conflicts and injections to the core conflicts that are causing the gaps or UDEs. Use injections to change UDEs to DEs (desirable effects) and develop the future reality tree (FRT). 8. Validate injections on the system dynamics model to see the effect. 9. Develop the prerequisite tree and the transition tree to implement the super injections on our road to the VV. 10. Continuously improve system performance and measure with the system dynamics model. This process was discussed in some detail based on its application to Adirondack Oral and Maxillofacial Surgery clinic.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Gary Wadhwa
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.