About this Presentation
ViAGO International specialises in workflow productivity. Our productivity solutions increase teamwork, inter-team and inter-branch co-operation, job efficiency, and create workforce flexibility. We deliver this through visualising the workflows in real time, advanced job routing, and controlled escalation procedures to prevent fires before they start. For over 20 years we have been implementing workflow productivity solutions in many industries. Our consultants are experts in the analysis, solution, planning, and implementation processes. Combining our workflow productivity experience with our consulting processes we implement fast and reliable change projects supported strongly with software. We also provide education and training in both our workflow productivity and consulting processes. Training can be completed in a classroom environment or through online workshops.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Peter Thorby
Peter Thorby has 25 years experience at implementing TOC Injections, particularly Buffer Management. Peter has been part of the ViAGO team and was originally a ViAGO customer who implement DBR and Buffer Management back in 1999, when computer screens were green or orange!Peter has 25 years experience at implementing TOC Injections, particularly Buffer Management. Peter has been part of the ViAGO team and was originally a ViAGO customer who implement DBR and Buffer Management back in 1999, when computer screens were green or orange!
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.