About this Presentation
Critical Chain came to the awareness of the project management community with the publication of Eli Goldratt’s book 'Critical Chain' in 1997, after a decade of development and testing. Goldratt was known for developing the Theory of Constraints, a body of knowledge related to the efficient and effective management of operational systems. Critical Chain is the result of applying TOC thinking to the topic of project scheduling and execution. In the 25+ years since that book was published, the techniques of critical chain have continued to develop as experience was gained and the understanding of project workflows improved. Attendees at the conference will discover a range of variations on how critical chain is used across different organizations and project domains. This presentation presents an overview of how critical chain has evolved over time, and how it relates to the wider field of project and organizational work management and different ways of conceptualizing project work. It will conclude with some ideas on how other techniques from the wider ‘TOC’ body of knowledge, of which critical chain forms part, might be useful additions to the project management bodies of knowledge. Note: This presentation is not a primer on the basic techniques of critical chain. Conference attendees who are new to critical chain will get much more from the conference if they watch the CC basics training videos before the event.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Ian Heptinstall
Ian is an Associate Professor of Project Management at the University of Birmingham (UK).
He is a late-career academic, joining the University after 35 years of working in project management, procurement and management consulting.
His project & procurement experience primarily in the capex, construction & engineering fields.
He has been a regular TOCICO Conference attendee since 2011, and in 2020 he helped set up the annual Critical Chain virtual conference, to share CC real world experience with project management practitioners who have little or no knowledge of TOC or critical chain.
In 2016 he published “The Executive Guide to Breakthrough Project Management” about overcoming obstacles to using critical chain on capital/construction projects, in collaboration with Robert Bolton, and he supported Rene Nibbelke in producing the APM’s “Senior Managers’ and Project Managers’ Guide to Critical Chain” (2024
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.