About this Presentation
This presentation will describe how critical chain - or rather the key elements of Critical Chain Project Management (CCPM) - were used on a major infrastructure project in London. The project was to upgrade the Blackwall Tunnel - one of the major crossings of the River Thames - in 2010-11. The project owner was Transport for London (TfL), the public sector body that oversees all transport in the UK's capital city. The presentation will cover how TfL and their contractor Bam Nuttall worked together in managing the technically complex, multi-stakeholder, multi-supply chain partners and associated logistics in the centre of London and under the river Thames. The traditional methodology used in most projects in order to deliver them on time, in full and to budget had also been found wanting. There was a need to challenge the current paradigm of managing projects, and in particular the fragmented supply-chain environment. The presentation will explain how this challenge was met during the refurbishment of the Blackwall Tunnel. The tunnel forms part of Transport for London's strategic road network and allows traffic to cross the river Thames, connecting North and South London. You will hear from both Client and Contractor how they faced this challenge through the practical application and development of a bespoke delivery process using ideas from Constraint Management, Lean Thinking and conventional project management.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The Blackwell Tunnel Northbound Project was a major infrastructure project that successfully used critical chain project management.
Collaboration between all stakeholders was key to the project's success.
The project was delivered ahead of schedule and under budget, demonstrating the effectiveness of the management approach.
Instructor(s)
Shaun Pidcock
Shaun Pidcock
Development & Delivery Manager at TfL
Today Shaun is Project Director at Highways England, currently working on the Lower Thames Crossing project. The case study presented at this conference was from when he worked at Transport for London.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.