About this Presentation
This is a two session presentation. This is session 2. In session 1, we discussed: Dialectic and didactic overview, dialectic arguments and local/local clouds, synthetic example, difficult conversations, where the UDE’s hide, security and satisfaction. In this session 2 I cover: Dialectic and didactic review, didactic arguments and local/global clouds, Machiavelli and the change matrix, synthetic example, security and satisfaction, several general forms, self-interest and common-interest. The B-D side of the cloud deals with the local view while the C-D’ side deals with the global view of the problem. The matrix of the local view is presented showing the benefits of the part and the detriments to the part. The global matrix is presented showing the solution of the whole and the problems of the whole. The similarity relationships between the didactic matrix and the change matrix are discussed. A discussion of a Machiavelli quotation is given related to positives and negatives of change. The ABC versus MRP cloud (local to local cloud) is revisited and structured as a local global cloud with drum buffer rope and throughput accounting on the global side to meet the requirement of increase of throughput. The local to local cloud from session 1 is solved here as a local global cloud here with the implementation of drum buffer rope and throughput accounting. Efrat’s cloud is also revisited in addition to self and common interest as local global clouds.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Didactic arguments and local global clouds can be used to address conflicts in organizations, particularly those related to change management.
Understanding the dichotomy of self-interest and common interest is crucial for effective change management. Self-interest and common interest must be aligned for successful change.
Resistance to change is often rooted in fear of losing control and the insecurity of the unknown. Addressing these fears and insecurities is key to overcoming resistance to change.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.