About this Presentation
To quickly turn around a struggling business, the organization has to go where the leadership takes it; the leader must use the right tools; and the leader must follow a process. After describing the speakers’ background, they describe the lean and TOC turnaround hybrid; haikaku vs. kaizen; and the steps to leading a business transformation. The authors describe the TOC approaches to constraints and conflicts. Next they describe the Japanese approaches to change haikaku (revolutionary change in an organization. Lean Leaders of this type generally appear to be aggressive change agents) and kaizen (evolutionary change in an organization. Lean Leaders of this type generally appear to be consensus building coaches). The steps to leading a business transformation include: 1. Assess Leadership. 2. Impose stop-gap measures. 3. Create or enhance vision, mission, and values. 4. Establish high level goals and metrics. 5. Use A3 for communication. 6. Impose change quickly in a sustainable manner. 7. Transition from haikaku to kaizen. Each step is discussed in detail.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The organization will go where the leadership takes it. Leadership is crucial in turning around a struggling business.
The use of Lean and Six Sigma methodologies can greatly assist in business turnaround. These tools can help identify bottlenecks and improve processes.
Transitioning from a crisis mode to a continuous improvement mode is important for long-term success. This involves transitioning from a Haikaku to a Kaizen culture.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.