About this Presentation
The goal of the presentation is to explore the road to mass deployments of TOC from the experience of working with 190 small manufacturing enterprises (SMEs) in Bogotá, Colombia. The selection criteria for SMEs were sales in US $50,000 to $5 MM; mainly manufacturing; greater than 2 years old. The process design was to defined the goal (strategic and tactic), measurements (TOC finance), what to change (competitive analysis), to what to change (innovation plan), and how to cause the change (TOC solutions: production, distribution, and marketing). The process of ongoing improvement (POOGI) was based on a series of workshops. In most of the companies, no financial manager existed and the only information available was sales and the bank balance. Common problems were no financial judgment, high levels of inventory, late deliveries, low margin sales, few clients, loss of customers, and high production costs. What to change to included finance (judgment on product/service viability), production (choke the release of work), distribution (aligning production to actual demand) and marketing (target market definition and offer design). Results of the interventions are provided. Over 60% of the companies increased sales, throughput and profits significantly. Key learning points include: consulting as a mass product process for SME was useful; the importance of finance and measurements in SMEs and using the thinking processes and first step of the S&T trees were effective.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Hernan Sedano
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.