About this Presentation
The presentation objectives include: 1. Share experience in implementing the TOC replenishment solution at the extremes: i. A retail and logistics company with E 7 billion in sales and ii. A US distributor with $30 million in sales. 2. Describe the new TOC Insights and how to use these insights to avoid pitfalls and get significant results within 6 months. 3. Help participants learn what we've learned from our mistakes - why some obvious aspects of the TOC solution took 9 months to implement with a real client, and how to accelerate implementations. Material covered: Dealing with distribution behaviors, throughput risk days (avoiding, in addition to dealing with stock outs); handling retail with minimum display quantities, dealing with slow moving items in retail and handling situations where some or many SKUs do not have statistical aggregation. We also detail the project team's approach to changing customer behavior; where to find the low hanging fruit; analysis of why the client could not do this themselves; discussion of why software alone doesn't get results; and what we learned and decided to change on the next client implementation. Three attendee benefits include: 1. Attendees will be wiser- they will learn from our mistakes. 2. Attendees will learn information which is essential in many (if not all) TOC distribution implementations. 3. Attendees will understand the difference between a traditional project management approach and a TOC implementation approach - how to break a conflict between the project manager's demand to follow a structured approach and the entrepreneur's demand to get quick results. Most TOC consultants face the challenge of how to get quick results. Without this, client commitment and support quickly wanes. The TOC replenishment solution is broad. and for a major supply chain implementation, without taking risks or making mistakes, it can easily require a year or more to fully implement. Based on our real-life experience, this presentation outlines 5 new TOC insights and 5 specific suggestions for identifying and successfully harvesting the low hanging fruit within 3 months.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.