About this Presentation
TOC is based on universal principles that underpin all solutions, processes, applications and tools in it. These principles - the Pillars - were verbalized by Goldratt in different occasions and in this presentation, we'll revisit each one and observe the relationships between the Pillars and the more commonly known aspects of TOC. The Pillars not only provide the foundations, but also determine the boundaries of TOC. These fundamental assumptions are basic beliefs thought to generally apply to all social systems: 1. People are good .... 2. Every conflict can be removed ... 3. Every situation (or system), no matter how complex it initially appears to be, is exceedingly simple ... 4. Every situation can be substantially improved ....
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The principle of simplicity in TOC suggests that the more complex the problem, the simpler the solution must be. This principle is a cornerstone of humanity and is necessary for managing complex human organizations.
Consistency is crucial for long-term improvement. Conflicting theories limit our progress, so it's important to build theories that are consistent and harmonious with each other.
People have intentions that drive their behavior, perception, and thinking. Understanding this is crucial for managing and influencing people effectively.
Instructor(s)
Humberto Baptista
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.