About this Presentation
Whether we are talking about Walter Shewhart, Edwards Deming, Claude Shannon, or Eliyahu Goldratt the Ghost is always non-deterministic noise. In fact, in Beyond the Goal, Goldratt points this out on how physicists think differently, making the comment that Dr. Deming and himself were both educated physicists. Actually, Shewhart was also an educated physicist. Shannon’s PHD was pretty close as it was in Algebra for Theoretical Genetics. They all had different practices and theories but they all approached the problem in a common way. The point being that they all were well versed in the Theory of Errors and what could be called non-deterministic way of thinking. The noise for Shewhart and Deming was variation, for Shannon it was signal noise and for Goldratt it was local optimization and bottlenecks. In this presentation we are going to cover a brief history and parallels of how noise has been managed over the years all the way to modern DevOps and DevSecops operations. We will show how Statistical Process Control, Information Theory, and Theory of Constraints all align against one common enemy - The Ghost in the Machine that is Noise.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Understanding variation is key to managing complex systems
The importance of involving the people who do the work in change efforts
The need to understand the true complexity of systems, not just the surface-level framework
Instructor(s)
John Willis
John Willis is Senior Director of the Global Transformation Office at Red Hat Prior to Red Hat, he was the Director of Ecosystem Development for Docker, which he joined after the company he co-founded (SocketPlane, which focused on SDN for containers) was acquired by Docker in February 2015. Previous to founding SocketPlane in Fall 2014, John was the Chief DevOps Evangelist at Dell, which he joined following the Enstratius acquisition in May 2013. He has also held past executive roles at Chef and Canonical. John was one of the earliest cloud evangelists and is considered one of the founders of the Devops movement. John is the author of 7 IBM Redbooks. He is also the co-author of the “Devops Handbook” and “Beyond the Phoenix Project” along with author Gene Kim.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.