About this Presentation

Generally, the sales function determines what production should produce, while the production function dictates what can be produced (and in many cases quantities and timing). When these points of view do not coincide, TOC interferes and suggests sorting out the differences by synchronizing sales and capacity. The synchronization has been embodied in the implementations of the TOC solutions for production. Its formalization was captured in the standard S&T tree. Yet, a great deal of knowledge based on experiences has been developed by the TOC practitioners and very little has been published. The synchronization is an ongoing process that demands both systems and managerial involvement of the relevant functions and especially sales and production planning as well as tight watch of higher management. Recently, we have witnessed cases in which companies that have had outstanding logistical performance in make-to-order (MTO) environments have started to suffer deterioration. Additionally, companies that have been new to TOC solution have not managed to achieve the expected improvement in their financial performance even though they have tried to follow the guidelines to the letter. This is due to the gap between the assumed conditions and the reality. These gaps may have happen during the years, due to changes inside and/or outside the company. Failing to recognize these gaps can be the cause for failures in the synchronization that lead to deterioration in the performance. We will discuss what must be done in order to ensure that all the conditions for the synchronization are in place and what to do when the reality differs from what is assumed in the standard solution (as captured in the S&T tree). The presentation includes: Identifying lack of fit to the standard S&T; Aligning expectations; and Modifications and add-ons to accommodate for special circumstances.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Oded Cohen

Oded Cohen is a leading expert and developer of TOC, starting with Dr. Goldratt from the very early years of then emerging TOC. Oded significantly contributed to developing TOC for Production, TOC Thinking Processes and TOC for Management. Oded has over 45 years of experience working with companies and individuals all over the world. He is the author of Ever Improve - a TOC concept and major book on TOC methodology and mechanics of solutions for Make to Order and Make to Availability, and one of the authors of the concept of the Decalogue, presented in the book called Deming and Goldratt. Oded was the TOCICO founder and the first Chairman, and is the Co-Founder and Co-President of TOC Practitioners Alliance – TOCPA.

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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