About this Presentation

A major obstacle in implementing pull distribution in the last mile has been the intermittent disruption of replenishment to the retailer, caused by the flight of capital and shelf space due to the propensity of the competition to dump material using schemes and other sweeteners. Since the retailer is the last link in the supply chain (the end customer buys from the retailers) any diversion of the scarce working capital results in the retailer deferring his purchase, thus causing unavailability. This generally frustrates any TOC implementation. In many cases, the implementation is limited till the distributors where the company thinks it has full control over capital. Even in most cases where companies dare to venture into a retail rollout, a convoluted version of pull is implemented, creating associated NBRs. Consequently, no one has been able to implement a true end-to-end pull solution. Let us, from Vector consulting group, present to you a completely different win-win solution that we have successfully implemented to solve this major last mile obstacle. We have created an ecosystem where the pull solution could be implemented without compromises and without any NBRs for any of the stakeholders.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
The last mile obstacle in implementing a pull-based replenishment system in retail environment is the flow of money.
The solution to this problem is to use channel finance to extend credit to distributors and onboard retailers onto the same platform.
This solution ensures a faster cash conversion cycle and stops the downward spiral of debtors, all without any extra cost from the current level of working capital cost.

Instructor(s)

Puneet Kulraj

Puneet Kulraj is the co-founder of Vector Consulting Group- Asia’s largest TOC consulting company. Vector helps companies build unique operations and supply chain capabilities that can be leveraged as a competitive edge in the market. He has 28 years of experience in Sales, Product Management, Project Management and Consulting. Of these 16 years has been in TOC consulting during which he has led TOC implementation in Distribution, Retail Sales, Operations and Project Management in more than 50 companies. In addition to pioneering the application of TOC Sales and Distribution Solution in the Indian environment, he has Co-Authored a bestselling book “Apparent in Hindsight” which delves deep into the chronic problems faced by almost all companies in the Indian automotive industry in particular and distribution in general.

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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