About this Presentation
Tomplast group was pushed to deliver results. Fast and efficient! The investor structure within the Tomplast group (a PE group with key investors from international banks) had no empathy nor time nor understanding for the challenges on the market. The company had to deliver results, or else the operational achievements of the past would be put in jeopardy as the “knee-jerk” reaction from institutional investors focusing on cutting costs and cost-accounting would prevail… Tomplast faces several challenges, amongst them: fast rate of dying projects, projects took longer to acquire than planned, the sales team had poor and wandering focus, with criteria loosely defined, allowing less than optimal projects to enter the development pipeline. The sales pipeline built since 2011 to the end of 2013 changed the company in more ways than a superficial glance would suggest: the company has been repositioned from an excellent manufacturer to a system and development supplier. A sales and customer culture permeated the fabric of the company. The company entered new sales regions, conquered new industries, developed new clients within existing and new industries and won a torrent of new projects that nearly choked the entire engineering team.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Mark Stemberger
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.