About this Presentation
In the vast majority of project environments, there is fierce competition for resources not among projects but between projects and non-project activities. Even well-executed TOC / CCPM implementations may fail to yield significant results if this aspect is not properly handled. In this presentation, we'll explore a comprehensive framework to organize the flow of activities (project and non-project ones alike) and how this will, in turn, support project management and how both are connected to the financial results of companies. We'll explore an example scenario from a software company and then explore how this can be implemented in any project-performing environment. We'll explore critical elements of the TOC solutions, like WIP limiting, buffer management, and due date setting. Then we'll move into how a properly integrated management of projects and operations impacts Throughput, Investment, and Operating Expenses through the TOC Financial Compass. We'll conclude by presenting a comprehensive view of how each action can contribute to either company value or client value or both.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Understanding the relationship between projects and operations is crucial in project management and can significantly impact the value generation and results an organization can achieve.
Human ethics and behavior play a significant role in project management. The concept of doing good things and not doing bad things is common, but it fails to consider the limited resources we have, particularly time.
Multitasking can lead to inefficiencies in project management. The switching costs, the time it takes for a resource to switch from one activity to another, can negatively impact quality, flow, lead times, and drain down people's energy.
Instructor(s)
Humberto Baptista
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.