About this Presentation
Whether new consultants or seasoned ones, there will be TOC consultants who overestimate their ability to teach the tools, and there will be others who are highly experienced but underestimate the complexity of the tools, assuming that others know them as well as they do. This presentation will address some of the challenges TOC consultants may face when teaching and using the tools with others, as well as offering insights on navigating these obstacles and fostering a more meaningful learning experience for everyone involved.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Lauren Clark
Lauren is from Sydney, Australia and is the Course Director for the BBIT courses at ViAGO. Since joining the team in 2019, Lauren works alongside the BBIT team to ensure the coordination and organisation of successfully run BBIT courses for participants from all different industries from around the world.
In her life outside of work, Lauren has a degree in Journalism and Criminology, is an avid reader of all thing’s books, reading any book she can get her hands on, particularly autobiographies and crime novels. Lauren loves nature walks and her morning coffee. This is Lauren’s second year at the TOCICO conference.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.