About this Presentation
On boarding of a new employee is more challenging than ever at the COVID-19 as working environment changed. That demands a mentor that will coordinate and subordinate the system to the new situation. Mentors' professional development will be presented and discussed. Team communication is taking place in a PhysiTal environment, a blend of physical and digital environment of multichannel interface. Understanding communication and performance of novices in a PhysiTal environment, demands insights from multimodal and various communication channels (formal and informal) like the chat apps using text, infographics and voice messages. The Engines of harmony (EOH), provide the know how for harmonious team work, mostly to an existing team, while onboarding new employee demands subordination and re-creation of the team. Therefore I merged and concatenated the EOH with stages of team creation described by Tuckman's model, providing best practices and promotability of teams in organizations. Professional development of mentors might assist teams to subordinate to new situation. In the world today, there’s plenty of technology and the biggest challenge is to build a great team. While recruiting a new employee can lead to enhance organizational performance and productivity, it can encounter serious challenges in employee resistance and lack of team work skills in virtual workplace, globalization and virtualization. Organizations should thus ensure that the right climate.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Dr. Reiter emphasizes the importance of a structured onboarding process, facilitated by mentors, for the smooth integration of new employees into an organization.
The 'Engines of Harmony' are presented as a valuable tool for improving communication and collaboration within organizations, which can ultimately enhance organizational effectiveness.
Investing in professional development and training for mentors can yield positive outcomes for both individuals and organizations, including reduced uncertainty and anxiety for new employees, clearer role expectations, and improved team performance.
Instructor(s)
Shoshi Reiter
Dr. Shoshi Reiter is the owner of the Reiter Center for Personal and Organizational Leadership LeadTOC. She believes that the human capital is one of the most important resources for all countries. She is focusing on leading people development and achieving results. Coaching managers for wellbeing, communication skills and effectiveness. She is an international Theory of constraints (TOC) expert. TOC is a managerial theory that provides thinking and communication tools forever flourishing. Her work is focused on the "soft sides" of organizations. She is conducting seminars and lectures over the globe, presenting in many conferences. Dr. Reiter developed and is giving courses on information management and interpersonal communication including conflict resolution. Dr. Reiter is a lecturer at the Open University of Israel for professional development. At the Technion, she gave courses in organizational behavior and human resources, dealing with dilemmas, organizational culture and knowledge management. Her work at Israeli Ministry of Education is aimed at raising achievements and leading innovation. Her research and development interest are in flow-centered processes, using TOC tool for agility, holistic change and continuous growth. Her work has been recognized by international innovation in education and research and research organizations such as the ICA and AREA. She developed the 5E model for Entrepreneurship and Well-being that creates holistic body of knowledge for running organizations and personal growth. Dr. Reiter earned her PhD from the Haifa University in the field of SRL -self-management. Nexus of performance and results: knowledge management, emotional regulation and human capital development.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.