About this Presentation
There is no need to read the book to participate. The topic is how to learn and how to teach others using fictional case studies. How much information should be included in a fictional case? The first riddle will be used as an example. This is a Q&A session with Eli Schragenheim, author of the book Management Dilemmas. Have your questions ready ahead of time! NEW INFORMATION: Eli will be using a dedicated case written specifically for this webinar to present to you instead of the current riddle that has been published on the TOCICO website. Please be prepared for this new case, but still have your questions ready!
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Fictional cases can be powerful tools for learning and understanding complex concepts, especially when they are realistic and relatable.
The effectiveness of a case study depends on the balance of relevant and irrelevant data. Too much data can be overwhelming, while too little can make the case seem simplistic or trivial.
Fictional cases provide an opportunity to challenge existing paradigms and introduce new ideas. They can be used to train people to identify relevant information and to focus on the key problem at hand.
Instructor(s)
Eli Schragenheim
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.