About this Presentation
Among the different cloud types, the UDE cloud is most challenging and demanding as it requires the biggest number of skills and has the highest degree of responsibility as it seeks to solve a system, rather than an individual, problem. The major role and contribution of the UDE cloud is to unfold a manager’s understanding of their reality and to guide their thinking to allow them to take conscious actions that will significantly improve the performance of their systems. At the same time mistakes in UDE clouds could throw the whole system into actions that can be harmful. The key processes of working with UDE clouds are: identifying and wording several UDEs; constructing each individual UDE cloud in such a way that it will manifest its respective UDE and be logically sound; consolidating UDE clouds to identify a more generic cloud; revealing assumptions justifying logical connections; challenging assumptions and finding a solution through designing an injection / set of injections. Every process is a demanding logical work. In this master class we will look into two areas: 1) while building an UDE cloud o difficulties to determine what is in box B, which leads to a common mistake of a mirror reflection between an UDE and boxes B and/or D; o difficulties in wording C as a system’s need; 2) while consolidating o difficulties in finding a common aspect among the consolidated entities. Inability to overcome these difficulties in a quick and effective way leads UDE cloud users to become frustrated and discouraged when they feel that they are unable to consolidate, or that building UDE clouds did not add to their understanding of their reality. In the master class we will look into examples of common mistakes, and offer concrete techniques to help with both building a good UDE cloud and the consolidating process.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Jelena Fedurko-Cohen
Jelena Fedurko-Cohen is one of the world’s leading experts in the TOC Thinking Processes with over 25 years of experience working with companies and individuals all over the world. Her further development of the TOC logical tools and creating the Simplified Thinking Processes, as well as her five major books on TP have provided TOC practitioners and numerous companies in many countries with improved tools for developing and checking solutions. Together with Oded Cohen, she is a Co-founder of the TOC consulting company tocExpert and a Co-founder and Co-president of TOC Practitioners Alliance – TOCPA.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.