About this Presentation

There is a long-standing problem in managing organizations: how to connect local actions with their impact. The problem is so widespread that many rationalizations have developed. Some to the point of ignoring the importance of making this connection. When it comes to understanding clearly the global impact, the vast majority of organizations work by guesswork and parallels that are unreliable and generate a large number of conflicts and friction among the people involved. The possibility of connecting each action to its global impact allows an unparalleled focus and a much bigger chance of achieving long-term prosperity. How can an organization effectively plan and execute improvements or maintenance when they cannot connect actions to global outcomes? In this presentation, we will argue that this connection is what sets TOC apart. It is the only management discipline that provides a practical and accurate way of making the connection between local and global. As it happens with many new technologies, TOC also has design characteristics that help in some areas but also provide severe obstacles to materializing its full potential. We'll explore how TOC is organized, taught, and used is hindering its impact, and how we can use the mechanism of connecting local to global to solve this. The presentation will conclude with a complete framework to connect all local actions to their global impacts and unlock the full potential of TOC.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
The Theory of Constraints (TLC) is a management methodology that can be applied to human-based, goal-driven organizations. It focuses on understanding the global impact of local actions.
Understanding the impact on throughput and operating expenses globally is crucial in the implementation of TLC. This requires understanding the role of constraints in simplifying complex systems.
Implementations of TLC that do not identify the constraint explicitly or do not have a process of ongoing improvement can lead to limitations. Even successful local implementations can face challenges due to the lack of understanding of the global impact of local actions.

Instructor(s)

Humberto Baptista

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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