About this Presentation
This workshop is designed for individuals who seek to get their organization to the next level of company performance. The workshop is designed for organizations that have current challenges in managing operations within their organization and want to learn the methods and techniques to achieve breakthrough improvement in operational performance. The methods presented in the workshop, if implemented, will allow the company to realize full potential in growth and performance. What you will learn: The Lessons in Synchronous Flow (The Dice Game) workshop will introduce the latest thinking in applying Drum-Buffer-Rope techniques to operations that will have strategic implications for the organization in terms of reliably meeting customer demand, profitability, inventory turns, delivery performance, cash flow, net profit and company growth built on new operational capabilities. The workshop will utilize both a hands-on interaction along with a real-time on-line data collection tool to explore the current operational challenges that organizations are dealing with today, and the typical actions that organizations are taking to deal with these challenges, and the results from taking these actions. In addition, a framework will be introduced that defines the necessary conditions that an organization needs to achieve significant improvement in operational performance. The workshop will involve three rounds of simulation in an experiential learning game designed to demonstrate several key principles of Operational management. Participants will manage a multi-step operation by moving work through the transformation steps with a goal of optimizing on-time delivery, profitability, throughput, inventory levels, lead-time, and productivity. At the end of each simulation, the overall operational performance will be reviewed and discussed by capturing metrics such as Throughput, Operating Expense, Net Profit, Inventory Investment, On-Time Delivery Performance, Production Lead-Time, Productivity, and change in Cash Position. The workshop will demonstrate how to expose hidden capacity along with the root cause of Operational issues and will introduce concepts to address and overcome the typical problems that organizations deal with in managing operations. Participants will be introduced to holistic thinking that is used to guide the transition to achieve Operational Excellence. An open discussion will compare the traditional thinking for managing operations to the mindsets necessary to improve and sustain operational performance. Mindset topics to be discussed include cost versus throughput, efficiency versus effectiveness, local improvement versus global improvement, lowest price versus lowest total cost, product margin versus company profitability, in addition to the strategic implications of the mindsets on the organization.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Max Krug
Max Krug is a change management professional who provides operational expertise to organizations with the primary objective of improving financial and operational performance. With 38 years of experience in operations, including 20 years of consulting across various sectors, Max's expertise spans manufacturing operations, distribution, and project management environments. He is dedicated to assisting companies in achieving Operational Excellence by utilizing Theory of Constraints, Lean Enterprise, and Six Sigma concepts.
Max holds certifications as a Production and Supply Chain Logistics expert by TOCICO, a Professional Business Advisor by the Manufacturing Extension Partnership network, a Lean trainer by MEP University, and a Jonah by the Goldratt Institute. Throughout his career, he has trained, coached, and assisted operations management personnel in implementing world-class techniques. In the past 5 years, he has facilitated executive management teams of small to medium-sized organizations in developing corporate strategies using Constraints Management and Lean Management techniques, along with conflict resolution methodologies.
Max collaborates with companies to develop and implement corporate strategies and tactics that improve operational and financial performance. He also addresses internal conflicts and cultural issues that hinder significant performance improvement, identifying key performance measures for monitoring operational and financial performance in a timely manner.
His industry experience includes automotive, wood, furniture, plastic injection molding, metal machining, metal fabrication, electronics, medical, metal finishing, and die casting. Max's documented results in operational improvement initiatives encompass increased throughput and profitability, reduced lead-time, improved quality, enhanced delivery performance, and elevated product availability, all while reducing inventory.
Max earned a Bachelor of Science in Industrial Engineering from Alfred University and a Master's in Business Administration from St. Bonaventure University.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.