About this Presentation
It is well known that difficulties to utilize CCPM for Product & Service Development projects and we experienced a lot of failures or poor results. Kaoru presents, based on his lessons learned from failure, misunderstanding and wrong assumptions causes such failure, and useful knowledge to overcome various obstacles. Most of Product & Service Development projects are SOFT projects that involve cooperation in learning exchanges, expert advice, economic and trade development, and information exchange. In Many cases, project process includes experiment process, iterative or incremental process. If Kaoru's understanding and observation is reasonable, the original CCPM is designed to support HARD projects and many of TOC practitioners do not have enough knowledge to utilize CCPM while accommodating the nature of SOFT projects In this presentation, Kaoru illustrates the nature of SOFT project and difficulties to utilize CCPM for SOFT project. He also shares his Learning from Failure and various Giants Since his clients do not permit to disclose the name of the client and detail of the projects, he will not provide actual case studies, but he will present essential information based on the reality extracted from 50+ projects, about 1) project outline 2) difficulties & failure 3) causes & reasons 4) practical knowledge to overcome obstacles, and 5) Success by combination of CCPM and other knowledge or methodologies. In this presentation Kaoru emphasizes that he learned all knowledge to overcome obstacle from existing knowledge about Project Management, Operations Research and TOC. He did not invent new knowledge nor methodology. Precise understanding of boundary and assumptions of TOC and open mind to learn from failure and outside of TOC leaded him to achieve meaningful result of CCPM in SOFT projects environment. He also emphasizes TOC and CCPM is practical and powerful in SOFT projects environment. Even in agile development such as SCRUM or DevOps, the concept of Constrains, Flow, and Buffer Management (including fever chart concept) are the essential and practical knowledge to realize GOOD FLOW of the projects. He concludes his presentation by his idea about key success factor Learning from Failure and various Giants.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The speaker emphasizes the importance of tailoring solutions based on TOC basic applications, rather than forcing reality to fit preconceived notions of TOC applications.
The speaker introduces the concept of 'hard' and 'soft' projects, suggesting that different management approaches and skill sets are required for each.
The speaker suggests that while TOC is necessary for all projects and CCPM is useful for most, CCPM is not sufficient for 'soft' projects.
Instructor(s)
Kaoru Watanabe
Kaoru Watanabe led Hitachi Limited's TOC initiatives from 2010 through 2021. Hitachi received “The TOC Company of the Year Award” in 2018. Immediately after his retirement from Hitachi Limited, Kaoru started new TOC consultant career at the consulting organization lead by Mr. Satoru Murakami, Recipient of the Regional Achievement Awards 2019. His consultation service is not an implementation of TOC. He supports POOGI that realizes immediate and continuous results not only by TOC but also lessons learned from failure, various knowledge about Operations Research, Project Management, Marketing and Sales. Current his focus area is “Product & Service Development” and “Smart Manufacturing”. His clients include mid-range to very large-scale technology companies (Manufacturing and Information Services) in Japan.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.