About this Presentation
High Reliability Organization (HRO) is an effective way that organizations can respond to crisis, chaos, and adversity. HRO gives leadership, management, and all levels of an organization a way to process challenges and overcome them as a single unit. HRO can help large teams adapt to potentially threatening and time-sensitive situations while they are still developing; it has literally been a lifesaver for those trapped in a chaotic environment. Following Naval Aviation, other high-risk industries started implementing HRO such as nuclear power plants, civil aviation, including air traffic control, and firefighters. HRO is now being widely embraced by the US healthcare industry. Bahadir “Baha” Inozu, Ph.D. is an accomplished executive with international experience in corporate and operational executive direction driving profit and loss accountability within high-growth operations. He is a results-oriented leader with proven success in recognizing the importance of the individual to improve and enhance interdependent processes and systems. He is the Co-Founder and CEO of Sharp Focus, Inc. He is also a Professor Emeritus at University of New Orleans. He is the Co-Founder and CEO of Sharp Focus, Inc. He is also a Professor Emeritus at University of New Orleans. Baha is the leading author of Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma and Constraints Management (McGraw-Hill 2011) and the new book “High Reliability in a Highly Unreliable World: Preparing for Code Blue through Daily Operations in Healthcare” (CreateSpace, 2018). He is a Lean Six Sigma Master Black Belt and a Theory of Constraints Jonah. He worked with more than 40 client organizations to improve performance across a wide spectrum of industries. He led more than 20 major applied research projects and wrote more than 70 journal articles and conference papers. Previously, he held the positions of Professor and Chairman of the School of Naval Architecture and Marine Engineering of the School of Naval Architecture and Marine Engineering, and Professor in the Engineering Management Department at the University of New Orleans.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
High Reliability Organizations (HROs) are organizations that have a goal of zero preventable harm in high risk operations. They are able to avoid disasters in environments where accidents are expected through processes and structures that enable them to do so.
The Theory of Constraints (TOC) can be applied to HROs to improve the flow of value to customers and to disrupt the flow of the evolution of a disaster.
In VUCA T environments, decisions need to be made under time-compressed situations. The key is to engage, intervene and act on the problem until it is resolved.
Instructor(s)
Bahadir Inozu
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.