About this Presentation
Dr. Eli Goldratt said that the Japanese came from another planets…with ’WA (Harmony)’. While Japanese companies measure the results of their activities with motivation and collaboration. Goldratt concluded: Don‘t get poisoned by the ways of western management methods. TOC and Japan are equally in HARMONY. So, you have to learn from Japan! In western management terms, the true impact of TOC is revealed when we evaluate Hitachi’s company bottom line performance in light of the fact that during the period of 2002 to 2007 the price of raw materials (metals) increased by about 60% while the selling price of cutting tools stayed the same. Under such conditions the profits of the company should have vanished. Instead, the annual net profit before taxes of Hitachi increased from 0.98 billion yen in the fiscal year ending March 2002 to 5.3 billion yen in the year ending in March 2007 – a five-fold increase in net profit in five years. The profit ratio of Hitachi increased from about 10% in 2002 to 22% in 2007, the highest ratio ever achieved in this type of industry. The 20-year journey of using TOC applications and thinking processes in Hitachi is described. Video length: . PDF: slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Satoru Murakami
Satoru Murakami was responsible for cost accounting in a major manufacturing industry. After that, he was the chief consultant of the TOC department at the Japan Management Association. He established Goal System Consulting Co., Ltd. in 2002 and became CEO. International Production Research Journal The paper "Application of TOC in Japanese Industry-The Case of Hitachi Tools (2006)-" was quoted directly in his paper is Dr. Goldratt's last paper "Standing on the shoulders of giants (2008)". Chairman of Japan TOC Advancing Committee (2005-2016) Lecturer, Faculty of Engineering, Hosei University (2003-2013) 2009 TOCICO Regional Award.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.