About this Presentation
“Two roads diverged in a wood, and I…” What did Robert Frost do in “The Road Not Taken”? He took the one less traveled, of course, and “that has made all the difference”. But what kind of difference? Was “change for the sake of change” good or bad? The research environment on “Change” is vast, and the Giants tall. Nonetheless, significant improvement seems the exception rather than the rule. Why? Though I may “Never Say I Know” when recognizing every situation can be improved, the universe of ideas I can consider is often limited to my own experience and knowledge. Being stuck inside the system not only helps explain the “improvement expectation gap”, but also point to a potential direction for closing the gap. This presentation will introduce a method of injecting ideas from different venues and at different levels of detail to “nudge” the system from a state of inertia. Seeing “outside the system” allows the user to view their problem as a specific example of a general problem. Further, how an idea can be applied now or in the future can’t be known, but extending the universe of possibilities extends one’s domain they “can’t say I know” to.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Michael Round
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.