About this Presentation
Healthcare is a fundamental necessity of all societies. Yet most countries struggle with increasing demand and costs. Medicine continues to advance at a rate faster than we can afford to pay for. The management of healthcare delivery systems has not kept pace; we manage by instinct and not evidence. Fire-fighting endless crises and poor patient safety have become the norm. This presentation will follow the format of answering the following questions: 1. How can we get agreement on the need to change? This will start with a short summary of the trends in expenditure on healthcare across the globe. 2. What should we change? From this research I will derive the common core cloud and how it is playing out in different countries. 3. What to change to? I will then highlight the criteria for any solution, provide an insight into why TOC is a valid contender above many others for helping to resolve these issues and how alone it will be insufficient. I will then show the proposed direction of the solution through the high levels of a healthcare S&T tree and the results that have been achieved. This will be augmented by the personal story of a leading CEO in the NHS in the UK using the approach for over twenty years and the spectacular results that have been achieved in the UK and elsewhere.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.