About this Presentation
In a rapidly evolving digital world, the intersection of artificial intelligence and strategy could become your next competitive advantage. The Theory of Constraints (TOC) has already transformed management decisions, and the emergence of sophisticated AI models opens up exciting possibilities to further enhance its application. This presentation introduces an innovative use of AI, specifically the GPT model, in conjunction with Goldratt's Thinking Processes. While AI shows great promise in automating and improving decision-making, this presentation advocates for a collaborative approach. Instead of replacing human insight, we explore how AI can augment our ability to apply Goldratt's Thinking Processes. By combining AI's speed, scalability, and fresh perspectives with the invaluable human touch in crucial decision-making, we unlock the full potential of both. The aim is to demonstrate how an AI model can be trained to comprehend and effectively apply Goldratt's Thinking Processes, fostering a productive partnership between AI models and humans. The presentation delves into the implications of this fusion for businesses and other organizations. It will also address practical aspects, including potential challenges in integrating AI with Goldratt's Thinking Processes and strategies to overcome these hurdles. Join us to explore the exciting future where AI and TOC work hand in hand, driving transformative outcomes for your organization.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
AI, specifically ChatGPT, can be trained to perform tasks such as creating an evaporating cloud.
AI can process information, but it does not have independent thought like humans do.
AI can be a useful tool in problem-solving and decision-making if used correctly.
Instructor(s)
Mirta Fagundes dos Santos
Mirta Fagundes dos Santos is a Team Leader of Artificial Intelligence at WiseTech Global. Mirta has over 20 years of experience designing and implementing Theory of Constraints productivity solutions, specifically Thinking Processes applications. Mirta holds a Bachelors of Business and Arts, Majoring in International Business and Languages, respectively, from the University of Auckland (New Zealand).
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.