About this Presentation

This presentation by Andrew Kay of TOC3 and Dan Heerding, CIO of Megara will unpack the key elements required to deliver a successful project with CCPM, in a highly volatile, unpredictable environment where none of the collaboration partners know anything about TOC nor CCPM. The Project involves the separation of shared Information, Telecommunication infrastructure and administration functions between 2 businesses under the same ownership structure. It was imperative to do this without disruption to normal business especially as the businesses approached their peak season. From the 20 plus years of experience, Dan Heerding, has found ad hoc projects of this nature to rapidly spin out of control requiring significant additional time and effort. Often with budget overruns, frequent disruption to day to day business transactions, coupled with high stress, and the inevitable late delivery. The presentation will walk through the project timeline from inception to end and highlight the many potentially damaging curve balls that could/would derail the project. We show how these where quickly and calmly dealt with to recover buffer penetration and avert time blow-outs. CCPM allowed us to identify and resolve issues quickly through active engagement, collaboration and delivery of context with our partners. By the end we can say we managed to tame a dragon. The presentation assumes a basic knowledge of CCPM.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
Critical Chain Project Management (CCPM) was instrumental in delivering a technically complex project on time, within budget and full spec, even in a volatile and unpredictable environment.
CCPM can help in gaining consensus, collaboration and overcoming obstacles, making it a powerful tool for project management.
The use of CCPM allowed for smooth and solid progress with relative calm, de-risking the project and ensuring successful delivery.

Instructor(s)

Jennifer Eckman

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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