About this Presentation
Despite the many differences between private sector and public sector organizations they share one common challenge – the increased pressure to achieve more (goal units) with less (resources) in less time. Over the past 30 years, theory of constraints (TOC) has helped thousands of ‘for-profit organizations’ to achieve profitable growth quickly, sustainability and typically without any increase in costs or investment by focusing on their weakest link. Considering the increased pressures and frequent distrust between stakeholders, could TOC bring similar results to the public sector by helping stakeholders focus on how they can help to strengthen the weakest link? In this presentation, Dr. Alan Barnard, shows that a new simplified TOC analysis, consensus building and focused implementation approach can help achieve the very ambitious target of ‘Doing MORE with LESS in LESS TIME’ for local governments that face major capacity and budget constraints. The approach was first tested within city councils in Africa, in collaboration with the UN Development Program and InWent and later within government agencies within developed economies such as the USA. In most government agencies, there is a large and growing gap between the growth in demand for basic services and limited supply capacity. The solution is not to add capacity, but to provide stakeholders with simple tools to help them identify how capacity and time is lost and resolve conflicts to capitalize on these opportunities. The presentation shares case studies and results from applying this theory of constraints approach in both City Councils in Africa as well as from local government agencies in the USA. Attendees learn practical tools that they can apply immediately to identify the magnitude of improvement possible within their environments and how to reduce backlogs and address supply bottlenecks.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Alan Barnard
Dr. Alan Barnard is a leading decision scientist and Theory of Constraints (TOC) expert with almost 20 years of experience working directly with Dr. Eli Goldratt, the creator of TOC. As the CEO of Goldratt Research Labs (USA), Alan focuses on using advanced technologies and decision sciences to develop Apps and Decision Support methods, enabling organizations to achieve more with less time. Under his leadership, Goldratt Research Labs has collaborated on innovation and research projects with renowned Fortune 500 companies like Microsoft, Cargill, BHP, Tata Steel, Amazon, and others, along with public sector organizations like Utah Governor's Office and UN WFP. Alan has held prominent roles in various organizations, including past-President of the South African Supply Chain Society SAPICS and past-President of TOCICO. His significant contributions have been recognized through prestigious awards, including inclusion in the 2020 Marquis Who's Who Global Listing, membership in the Forbes Technology Council, and the TOCICO Lifetime Achievement Award. He is an accomplished author and frequent presenter on Decision Making in a Complex World and Theory of Constraints at international conferences. Alan's latest book, "The Bottleneck - How to resolve our attention crisis," is currently in progress. As the chief architect of the award-winning HARMONY Decision Maker, Change Simulator, and Change Maker series of Decision Support Apps, Alan continues to shape the landscape of decision science and TOC. Please let me know if you need any further information or details.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.