About this Presentation
TOC uses a systemic thinking approach for managing organizations. This systemic thinking can be applied to the management of government too. We can ask a question: 'Is Japan as a country effective as a system?' Most Japanese people would answer that today's government management is not necessarily effective as a system. On top of that, constant political / government scandals repeatedly happen, losing the trust of tax payers. The problems are huge enough, barking all the time year after year to get the attention of lots of people, yet we feel it is an unavoidable reality to the extent that we put undesirable meanings to the words 'politics' and 'bureaucracy'. It might be a good-enough enormity of an unaffected area for us to stand on the shoulders of a giant. This presentation shows the following: -The Japanese government officials' constant dilemma of ever-changing political initiatives –The TOC simple injection surfaced by challenging basic assumptions to bring more result / value to tax payers -A case study of the Miyazaki Prefecture showing the TOC process and results after another political scandal (Governor and government executives arrested). –The holistic country management initiative to expand the TOC knowledge throughout Japan with case studies. -Standing on the shoulders of a giant process revealed in this process.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Yuji Kishira
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.