About this Presentation
The argument: Several TOCICO members read MD John Kenagy’s 2009 book describing “Adaptive Design” with interest. It maintains that Toyota’s decisive competitive edge is sharpened mostly by their DNA that empowers supervisors as teachers and leaders and employees as problem-solvers. It recommends the scientific method of problem solving with A3, for use at healthcare’s frontlines to guide and document improvement “experiments” with discipline and structure. It also advocates the why of “Ideal Patient Care” with the how of improving healthcare - one problem at a time, as close in time and place to its initial occurrence as possible. For many TOC practitioners, this approach appears to have potential conflicts with fundamental TOC principles. Our argument is that it’s both feasible and advantageous to adopt Adaptive Design’s attributes, while maintaining the TOC advantages. Possible counter-points are provided. The conflict is provided and can be broken by recognizing an erroneous assumption.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
John Hudson
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.