TOCICO

Organizations struggle to see and run their businesses holistically, producing much lower results than are possible as a result. In our efforts to provide measures and methods to hold people accountable and motivate them to make better decisions and to do more we often stumble into creating local/ departmental incentives that cause the parts of the organization to work against each other. (plenty of examples here of course). TOC has articulated this extremely well and highlighted the issue far better than virtually any other approach. We know that we want to create measures and incentives that promote dong what is best for the organization as a whole, but just how we do this and take it down to everyone in the business is not so easy nor clear. Providing better measurements helps and TOC has certainly moved companies further along this path. But significant gaps remain and with them opportunity to push results much higher without much additional effort. Not to mention that the vestiges of local thinking remain and must be constantly battled against. This talk will explore additional steps that can be taken to bring more people to understand, see and take better decisions and actions to grow the bottom line. It builds on the fundamental truth that people are good, and want to be part of a “winning team,” but they lack the understanding, incentives and means to do a better job of contributing. The task of changing this rests solely on the shoulders of management who are the only ones in a position to provide the direction and clarity needed. We will share strategies based on the five focusing steps for creating a much clearer picture to guide decision making at all levels of the business, along with additional incentives which further aid people in contributing much more to the bottom line performance of the organization. We’ll share case studies and real examples to illustrate the use and effectiveness of the concepts.