About this Presentation

The original red and green curve version 1.0 had the red curve as good. It was growth. The green curve was bad. It did give faster results, but led to stagnation and eventual collapse. Red and green version 3.0 says you need both: green gives you stability and harmony and red builds upon that foundation to give you enhanced growth. I submit that, unfortunately, the conventional consulting model in which a consultant is brought in by senior executives to get results promotes the negative patterns of green curve 1.0 and sets the stage for the often observed case of successful TOC implementations being abandoned. A consultant working for an executive will tend to use coercive means to drive people to change, including real or perceive promises of rewards and threats of punishment. There is little sense of ownership by the employees. When the implementation pays off and the executive is promoted, people see the opportunity to reject 'someone else’s idea' and abandon TOC. The alternative is to allow people to drive change themselves using a policy buffer. This results in broad based ownership, change, and sustainable growth.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Jennifer Eckman

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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