About this Presentation
Public healthcare systems experience difficulties in dealing with ever increasing demand, higher life expectancy and the shrinking budgets. Increased the throughput (20-40%) with concurrent reduction in lead times (30-50%) were achieved in Israeli hospitals and clinics by focused implementation of effective managerial concepts and tools. Our experience shows that the performance of Emergency Rooms (ERs), Operating Rooms (ORs), laboratories and imaging clinics as well as the synchronization of ERs and Internal Medicine wards can be significantly enhanced, using the existing resources. It became evident that reduction of lead times (e.g. the length of stay in the internal medicine wards) and the reduction of direct expenses does not endanger the quality of medical care – it is actually improved. This is especially true since the reduction in lead times and expenses is achieved by cutting wasted times as well as unnecessary hospitalizations, consultations and tests. The implementation aspect is obvious very important and it will be deliberated along with means for assuring the long-range sustainability of the improvement steps. Dealing with the complexity of the full-scale hospital is discussed. How can we better synchronize the in-coming stream of patients (from the ER to the internal medicine wards) with the release of patients from wards? How do we eliminate the wasted time of physicians and nurses? The complete kit concept in ORs, imaging clinics, admission processes and requests for expert opinion is described. Time-based control over the progress of the treatment plan is described. How do we eliminate unnecessary (and risky) waiting times of patients?
What Will You Learn
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Instructor(s)
Shimeon Pass
Shimeon Pass holds B.Sc. and M.Sc. in Chemistry from the Technion, Haifa, and from the Weizmann Institute, Israel, and an MBA from Tel Aviv University, the Coller School of Management. Working in the past for IBM in the ERP group, Mr. Pass has also specialized in the implementation of advanced managerial methods to enterprise information systems. Mr. Pass specializes in applying Focused Management and TOC in R&D organizations and project management. His papers on value creation and performance improvement appeared in leading practitioners and academic journals. Oxford University Press published his book on healthcare management. His book, "Focused Management: Doing More with Existing Resources" was published by John Wiley & Sons. In 2012 his work "Justice In Time: Applying TOC to Law Courts Systems" (with Boaz Ronen and Shany Azaria) won the Dr. Eliyau M. Goldratt Foundation prize.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.