About this Presentation

Ambition in business requires an injection of healthy new thinking, a challenge to common practice. Growth is based on creating significant differentiators in the market place. Differentiation means addressing a market need in a way that no significant competitor can. Operations must achieve new levels of performance to support the emerging market offers. By definition – this requires management challenging their existing business beliefs and practices. Embarking on a growth strategy will stretch the current management to the limit. With increasing implementation success, management quickly becomes the organization’s ‘strategic constraint’. The organization will simply run out of management capacity. This question will constantly repeat itself: 'If you want to grow, who is on your team?' An interesting dilemma emerges due to the new demands placed on the company: A: Sustainable profitable growth B: Quantum levels of improvement. D: Focusing on major constraining activities / resources only. C: Ensure corporate stability D': Focus on incremental improvement. Management is the ultimate constraint of a business. The management resource must be developed throughout the organization. The direction of the solution lies in achieving quantum improvement with the experienced management. However, equal and parallel effort must be taken to develop the next generation, small incremental improvement is the opportunity to nurture, incubate and provide opportunity for the next generation to develop technical and teaming skills plus the confidence that improvement is always possible and managing change is the path to success. Companies that exhibit sustainable growth, also have a passion to develop and grow managers as a core strategy… constantly placing challenges and demands on managers. This becomes a type of natural selection, a process by which managers push each other to achieve higher levels of skill. Much the same as Olympians push each other to the highest level of performance. Examples include: General Electric Company, Sony Corporation etc. known as a place of people development as much as delivery of goods and service. These giants have pools of emerging talent that can be unleashed on new opportunities. Developing this type of organization requires a mindset change: primarily thinking of the organization as a 'Leadership Factory' producing leaders and managers, an environment where goods and service are second. Develop people and results will follow: the objective is to populate the company with competence. Learning objectives: 1. Management is the ‘strategic constraint ‘of any ambitious company. 2. Growth is not sustainable if experienced management cannot rely on a pool of emerging talent within the organization. 3. Incremental improvement is an opportunity to identify, incubate and develop the next generation on management. Likely questions: 1. Do we have to develop everybody in the organization? 2. What about the personalities that clash when pushed to excel – will create a negative competitive atmosphere? 3. How do you motivate those who just don’t want to learn, be challenged or even speak up in a meeting?

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Jennifer Eckman

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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