About this Presentation
Today’s business environment, especially in retail, is being impacted by 3 trends that seem to be irreversible: the increase in product portfolios, the shortening of product life cycles and the reduction of customer tolerance times. This increase in variety/assortment coupled with the reduction of the life cycle and customer tolerance times imposes a huge challenge in supply chain management. Demand is spreading over a larger number of items which leads to higher variability. The solution for this challenge contemplates a process to flag the non-reasonable demand for every single SKU and assess the level of stock and buffer status of the regular provider. It also includes a alternative modelling in which the customer's request can be met by both the make-to-availability (MTA) stock or a specific make-to-order (MTO) order. Moreover, it is necessary, in some cases, to make some adjustments in the standard dynamic buffer management (DBM) policies to stabilize the environment. We have developed a process and implemented it in 2 companies: A dairy company and wholesale and retail company that operates in the Brazilian maintenance, repair and operations (MRO). Based on this experience we believe that the same solution can be applied to other business environments that experience this same kind of problem. Along with these processes we developed new entities for the S&T tree to capture the logic of the solution and implementation.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Guilherme Venanzi Almeida
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.