About this Presentation
This presentation will start with the key issues of resource management that the critical chain solution addresses. She will elaborate on how these issues are the key strategic ones that both the business and resource managers are seeking to solve. The presentation will then show how the decision of criticality has had some flawed assumptions in relying on the most penetrating chains thought process. Though it might solve one issue, it creates its own negative branch. She will then show a model of criticality of tasks that synthesizes the real criticality across all paths of multiple projects and prevents feeding paths from becoming the most penetrating path. This tool alleviates the fear of crises developing for resource managers that will result in instant overloads or crisis response. It will lay down the logic of how a particular resource will always have a mix of red, yellow and green tasks and not all red tasks to respond to. The presentation will then show the most under-used, but most critical tool – the histogram. It will show the difference in looking at load to availability versus criticality load to availability. The presenter will show how criticality load to availability can be used to better assess capacity needs. Questions: 1. How is criticality different from most penetrating chain methodology? 2. Why is it important that feeding paths not become the most penetrating chain? 3. How is criticality calculated? 4. How is criticality load to availability calculated? 5. How is criticality load to availability used to assess capacity?
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Dee Jacob
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.