About this Presentation
An organization’s or project's undesirable effects (UDE’s) are often held in place by a core problem (a stabilizing core conflict which accelerates negative feedback loops). What if you could engineer the future reality, and hold desirable effects in place, using a core competency and then use it to create a stabilizing core conflict which accelerates positive feedback loops? In this presentation, WiseTech’s Chief Productivity Officer, James Powell, presents the results of an engineered reality; a success story of rapid, systemic, profitable, scalable, and cash-generating growth at WiseTech Global from an Aussie start-up to a $3B global tech giant. Video length: . PDF: slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The speaker discusses the implementation of TOC as the main management method in their organization, highlighting the importance of creating a culture that supports TOC, using software for rapid implementation, and having a clear strategy and tactics tree.
The speaker emphasizes the importance of having a clear set of rules and processes for both rule-following and rule-breaking in the organization. This approach, they argue, allows for quick decision-making and efficient operations.
The speaker also discusses the concept of 'spooky action at a distance', where the use of one-liners and a strong culture can influence clients and acquisitions to adopt similar productivity-enhancing behaviors without direct intervention.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.