About this Presentation
In the autumn of 2003, the Japanese edition of “Critical Chain” was published. By the time of late 2004, the software development team in Being had already been implementing CCPM on their pilot projects. – I believe that we are one of the earliest challenging companies in Japan who tried to pursue TOC in the very early stage of TOC introduction to Japanese market. In this case study, I would like to introduce our decade long challenges and experiences. First of all, I will introduce our experience of single-project CCPM implementation, which was applied to all the projects in system development division. Second topic will be about the multi-project CCPM implementation we had tackled. There were a lot of efforts by internal champions to overcome negative ideas and impressions which had unfortunately grown up in our organization during our first challenge of single-project CCPM implementation. As you can imagine, it was not a very easy road to run. Finally I would like to share our experience of how we started implementing the S&T Tree to our organization, which brought us more significant results compared to our early stage with TOC. The flow of our software development pipeline was incredibly improved and Being made a V-shaped recovery from a continuous performance deficit. It will be grateful if you could get some hints from this case study, in order to implement the S&T Tree in your environment. I would like to thank all our experts, champions, and supporters who continuously collaborated and overcome difficult situations many times together.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.