About this Presentation
This presentation discusses the speed of change in reality and the need to change our patterns of behavior (based on the old environment) to match the new environment. We almost always change our patterns when the change is bad but almost never change our patterns based on positive changes. We must dive deeper into the assumptions related to our existing pattern of behavior and determine if they are still valid. Goldratt describes six changes in the environment and their impact on the old pattern and the need for a new pattern. Some of the changes are: 1. The speed of getting results (time to get the client signed up). 2. The speed of client results in seeing improvement (many clients see a doubling of sales in less than six months today (was 1-2 years previously). 3. The change in how we conduct the global practice (clients must now come to Israel--similar to aggregation at the top of distribution). 4. The time to teach a consultant where we trust him (was 3 years now with S&T 3 weeks of training interspersed with visiting the appropriate site, validating the assumptions, changing the assumptions to meet the company environment and auditing the site. 5. The perception of the value that the client can get in the future from the consultant (clients left because they felt they got most of the benefits already) We now sell the process. 6. What's happening in the market (we generated most of our leads in the past. Now people are coming to us asking to be a client.) We must recognize that we never KNOW. We must always recognize: Never say I know. We must also recognize that people are good. Never blame someone else. We have three things: our intuition, inherent simplicity and freedom of choice.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Eliyahu M. Goldratt
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.