About this Presentation
The case of city-wide infrastructure construction and renovation for the UEFA Euro 2012 in Wroclaw, a large European city is presented. Applying TOC and critical chain project management (CCPM) within a set of huge, separate but interdependent, conventionally-managed yet time-critical projects was certainly a major challenge. Conveying the knowledge to people, who sometimes lacked basic project management skills wasn’t easy too. But, as it turned out… it’s not the technology, stupid! It’s the trust! The main challenge was, as it often happens, that the various projects (all 13 of them) had to be ready within most challenging time-table, with no flexibility whatsoever regarding their finish. What has constantly added to the many technological and logistic problems the problems were constantly barraged by, was the basic lack of trust between the investor and project contractor, between the various contractors, most of them neighboring each other, within the narrow confines of space. Creating the trust between the investor and the contractors, the trust in project managers’ ability to find solutions to even the most complex problems as well as the ability of the coordinating team to assist them in resolving the emerging inter-project conflicts in a truly win-win manner was the main challenge. Once met, we have seen them gradually gaining the trust in the beneficial impact of CCPM. That, coupled with the trust in the good will of the investor turned out to be the issue, which most contributed to their ability to finish all project on, or before time. Topics include: Mega-projects versus large projects, tools for uncertainty-management in mega-projects, and cooperating with the investor, contractors and subcontractors, vendors and internal and external control bodies.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Jennifer Eckman
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.