About this Presentation
We present substantial advancements in the application of artificial intelligence (AI) to automate Theory of Constraints Thinking Processes and examine their ramifications. We provide several examples of creative problem-solving by combining ChatGPT, an advanced large language model by OpenAI, with the Theory of Constraints (TOC) Thinking Processes, TRIZ inventive principles, and rapid approaches to evaporating cloud formulation. The session builds upon the speaker's 2020 TOCICO presentation, which introduced the use of the Reiss profile, a psychological instrument, to swiftly identify underlying human motivations in conflicts. In one approach, structured templates guide ChatGPT to identify an underlying conflict within narrative text, develop a coherent evaporating cloud for it, and then generate solutions using TRIZ separation principles. Furthermore, we explore the use of analogous templates for creating nodes of Strategy and Tactics Trees, and working with the Change Matrix along with its metaphors of the alligator, pot of gold, crutches, and mermaid. We will discuss both the current limitations and the risks of exponentially improving artificial intelligence, and how the win-win ethics of the Theory of Constraints might help mitigate doomsday scenarios implied by AI eclipsing human intelligence.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Chat GPT can be used to automate many systems thinking processes, including the thinking processes in TOC.
Chat GPT is great at abstraction, which is crucial in organizing complexity and can generate surprisingly insightful conflicts.
Chat GPT can be used to write software, define requirements and generate code.
Instructor(s)
Christophe Lambert PhD
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.