About this Presentation
Clients have found the Better than Before principle extremely useful in motivating teams to give their best, and improve period after period. This concept is helpful in overcoming the first layer of resistance everyone in the organization wants to improve, so there is no disagreement on the principle of Better than Before. It has a positive connotation and helps in achieving buy-in quickly. Several key points are discussed: the organization goal is making more and more money; the inability of most organizations to achieve their goal; conventional measures of making money (profit, return on investment, & free cash flow) are not easily understood by most people in the organization; and throughput, investment & operating expenses are easier to understand and correlate well with conventional financial measures. Therefore, a simple but highly effective weekly report addresses these points. The purpose of review/ measurements is to take corrective actions; this weekly review mechanism with focus on 3-5 key metrics is more appropriate; the weekly report should be available quickly - simple and approximately correct, no analysis paralysis; its only focus is corrective actions; and its purposes are to strive for continuous improvement by examining the trend of a 13-weeks average, improve cash flow by shrinking working capital, increase throughput and control OE. Video length: . PDF: slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Ravi Gilani
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.