About this Presentation
It is known that there are so many failures of Digitalization Project utilizing Internet of Things (IoT), Data Analytics, Big Data or Artificial Intelligence (AI). Hitachi investigated many failure cases of digitalization projects in manufacturing industry, and identified the most critical and important cause of such failures. It is the perception and communication gap between Information Technology (IT) engineers and Operation Technology (OT) engineers. Based on several trial projects, Hitachi found that TOC Flow application has a power to improve the perception and communication gap between IT engineers and OT engineers. The TOC Flow application helps OT Engineers to verbalize their operation, UDEs and experiences, and the TOC Flow application provides the IT Engineer with a foundation to understand Operation Technology. Furthermore, the six questions specific to any technology is the most practical way to communicate about the reality of Technology and to exploit the power of Technology. This presentation intends to share lessons learned and a new principle. Marriage with TOC is the best way to exploit the power of Digital Technology. The presenter also intends to discuss with audiences about his idea. Marriage with Digital Technology is a good way to exploit more power of and to realize more positive outcomes by TOC. Video length: . PDF: slides.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The speaker believes that the combination of TOC and digital technology can lead to significant results in business operations.
The speaker mentions that every company is running digitization projects, but many of these projects fail due to lack of understanding of how to utilize digital technology.
The speaker highlights the importance of communication between digital professionals and business professionals in order to fully utilize digital technology.
Instructor(s)
Kaoru Watanabe
Kaoru Watanabe led Hitachi Limited's TOC initiatives from 2010 through 2021. Hitachi received “The TOC Company of the Year Award” in 2018. Immediately after his retirement from Hitachi Limited, Kaoru started new TOC consultant career at the consulting organization lead by Mr. Satoru Murakami, Recipient of the Regional Achievement Awards 2019. His consultation service is not an implementation of TOC. He supports POOGI that realizes immediate and continuous results not only by TOC but also lessons learned from failure, various knowledge about Operations Research, Project Management, Marketing and Sales. Current his focus area is “Product & Service Development” and “Smart Manufacturing”. His clients include mid-range to very large-scale technology companies (Manufacturing and Information Services) in Japan.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.