About this Presentation
A three-part series for applying toc tools and knowledge to the process of ongoing improvement. These webinars provide participants with insights and pathways for applying TOC thinking processes for analyzing a system towards effectively designing and implementing an improvement process. Session 1 - What to change? Session 2 - What to change to? Session 3 - How to cause the change? SESSION 1 What to change? The concept of GIGO (garbage in garbage out) is well known by everyone. A good improvement project can hardly be any better than the quality of information used to design it. What is a system? What are its boundaries? How would you measure improvement? Why is the system not better now? How would you analyze the collected information? How to effectively use the TOC TP in this process? And what is the core cause? All of these are critical questions that when answered correctly lead to powerful understanding and set the base for designing powerful solutions. Explore the TOC thinking process tools including: UDE’s (undesirable effects), UDE clouds, CRT (current reality tree). SESSION 2 What to change to? As important it is to effectively define the core cause, it is still easy to go astray when coming to define the solution. How would you identify the erroneous assumption on the generic cloud? What should be the injection to invalidate it? How would you use the TOC TP to validate the direction of the solution? To develop the details needed to convert it from an idea to practical solution? Explore the TOC thinking process tools including: FRT (future reality tree) and NBR (negative branch reservation). SESSION 3 How to cause the change? Obviously, the last part where the change process can go astray is when coming to convert it from ideas on paper to execution. What are the practical steps needed for that? How would you use the TOC TP in this process? How to involve others in the process so that they make the necessary commitment? Explore the TOC thinking process tools including: PrT (prerequisite tree), TrT (transition tree) and S&T (strategy & tactics) tree.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Mickey Granot
Mickey Granot has been a TOC practitioner for 30 years now. Mickey spent many years working as Eli Goldratt's right-hand-man in developing the TOC body of knowledge and disseminating it to consultants and customers globally, and eventually was the CEO of Goldratt Group. Since he left the Goldratt Group, Mickey dedicated his attention into continues development of the knowhow and its practical aspects helping customers globally achieve and sustain breakthrough performance in operations and business.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.