About this Presentation

At Goldratt UK, we are very proud at the number of implementations we have delivered, across so many different industries. I am extremely proud of the way we have developed our offering in Finance, where there is a heavy focus on processes and regulatory approvals. Our work is deeply rooted in the principles of The Goal, but I would like to share with you how we have developed our thinking, and some of the fantastic results we have achieved in the finance industry. I will present how we have re-engineered standard flows, made queues and priorities visible (Software / Tools) and how to resource the rising queues. We will also look at release rules - WIP controlled and maintained at a low level.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane
The financial industry is a complex and heavily regulated sector, with many challenges including data breaches and non-delivery of many tasks.
Despite significant investments in improvement programmes, many financial organizations still face challenges, indicating a massive potential for improvements in the market.
The Goal, a management philosophy, can be effectively applied to financial organizations to improve efficiency and productivity, involving steps such as identifying constraints, managing work in progress, ensuring full kit readiness, managing variability, ensuring smooth handovers, and implementing visual control for priority and flow monitoring.

Instructor(s)

Jennifer Eckman

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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